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Since this is standard procedure, that means all you must do as the player is find one that has the best selection of games for you.
This could be something like a variety of online poker and card games, video slots, or other games like Baccarat, roulette, and craps. Locate a casino that has a welcome bonus that is enticing to you.
To find what we feel are the best legally run online casinos, just check out the top casinos that we have listed above. The reviews and guides provided will guide the player to the safest and most transparent online casinos trusted by millions of players.
Random number generation, or RNG, is used by virtually every online casino, but the reality is that some casinos have been found to tamper with their systems or rig the gameplay.
Each of the featured online casinos addresses this by having their content audited by a third party, ensuring that the player receives a fair chance at winning.
As a result, these casinos will have the proper certification. By using the expert reviews here, the player can learn to find the most trusted online casinos and play with confidence.
One of the first steps is to investigate a few factors to determine the trustworthiness of a casino. An important aspect of this is verifying the license of the gambling site.
Our site only reviews casinos that are operating legally. The final step we take is to research where the company is registered and to complete a background check on the parent company, as well as any other companies that may be associated with them.
We also look into whether or not the company is traded publicly or not. Deposit funds and contact customer support One of the most important things we rate is how easy it is to make a deposit in a casino.
The easier it is, the higher we rate them. We will take into consideration all the different payment methods that are accepted.
We also make note as to whether the most popular major credit cards, e-wallets, and other online financial methods are accepted.
We will also contact customer support anonymously to get answers to a certain set of inquiries so that they can be rated.
One of the last areas that we rate, and perhaps one that is the most important to casino players, and that is reviewing the casino games that are offered.
We play every type of game that is offered, including blackjack, slots, roulette, and poker, as well as placing sports bets or playing more casual lottery games when available.
We take any balance that remains in our bankroll and cash it out. This is the best way for us to rate how fast the casino cashes out too. After we evaluate the casino on all the above steps, we will give each casino an overall score, as well as writing a review detailing why each category was rated how it was.
In addition, we will re-evaluate each casino quarterly and will update our findings as necessary. We feel it is important to notate both the positive as well as the negative things in casinos and will list that as such.
If a casino has a low enough score or enough negative points, they will be put onto our casino blacklist. With the surge in popularity of online gaming and online casino websites worldwide including games from the best online casino in Europe, some groups have evolved to assist consumers and operators with online gambling needs.
The goal of this association is to represent and coordinate the interests of the government, operators, and all interested consumers.
Specifically, the GBGA is known as a group that coordinates the efforts of remote gambling operators that target Gilbrator based customers. The EGBA mission statement emphasizes and focuses on digital online safety for the 20 million or more European online gambling participants.
The GBGA clearly expresses their goals with a couple of critical notes directing the user to detailed material regarding rules and regulations.
Along with regulations aimed at protecting the interests of online gaming above all else, the GBGA is proud of their model and its success that they suggest that their platform should be the basis of structure for all online gaming regulations worldwide.
Two important issues are detailed at length in the news section. Money laundering and game testing. The Gibraltar Betting and Gaming Association details efforts to keep industry standards current with testing requirements.
Operators have to be tested and certified as compliant. The testing of an online gambling site is listed as an effective method to decide which casino a consumer should frequent during gambling excursions.
For equipment to be operating properly, especially digital products like software, inspections should be done properly, regularly and should have industry certification.
The parameters which the GBGA uses for industry testing are listed in detail along with additional resources if further knowledge is required.
Another sensitive issue is money laundering and the attempts of governments to foil plans of users concealing money obtained from illegal activities.
The Gibraltar Betting and Gaming Association offers documentation on ways money laundering is identified and offers methods to prevent the use of services by certain users.
The primary method utilized by the GBGA includes verification of identity by users on the online gambling platform. Money movement is facilitated by services such as card transfers and account withdrawals.
Regular users of e-commerce will note that a variety of money transfer services participate in online gaming transactions such as Paypal, Payoneer, and Dwolla, to name a few.
Documents that are submitted by users are then verified, an additional step to certify if the documents are valid. Lastly, as part of their three prong fight on money laundering, any accounts that the user withdraws or deposits funds from are checked to see if names are matching on all associated accounts.
These steps all performed in conjunction with each other represent the most advanced and thorough way to circumvent the actions of greedy and sneaky individuals attempting to thwart the rigorous system that the GBGA has in place.
The GBGA has engaged in fights with the always interfering arm of government legislation. At other points in history, the GBGA had declared to members of the United Kingdom government that they were discriminatory when it came to the Gambling Act of For more information about how the GBGA lends itself to consumer safety and which methods they employ, feel free to peruse their website regarding the latest on gambling and betting data.
The phrase gambling commission usually connotates an association or group of interested individuals chosen to oversee the state of gambling in the targeted region.
The gambling commission is not a private entity but rather a network of people appointed by government officials. The UK Gambling Commission was organized and activated in the year of Numerous sites and reference sources abound as to the activities and legislative power of the UK Gambling Commission.
As defined on the UK Gambling Commission website, the role of the Commission is to oversee any relevant issues such as application and enforcement of gambling licenses to revising and creating gambling legislation, to enforcement of gambling legislation.
One of the many ways that the UK Gambling Commission interacts with the public would be their involvement in overseeing current gambling activities such as the lottery.
By regulating the lottery or any other gambling activity selected , the public can see laws in action- the UK gambling commission would dictate rules around lottery sales, the way lottery tickets are redeemed, where they are sold, and how the winner is paid.
In theory, the sole purpose of a gambling commission would be to protect the interests of potential and current consumers when participating in an activity such as gambling at casino sites UK players only are familiar with.
For those interested in applying for a gambling license, the website offers a link to a page where the user can apply online with an e-form.
Even the best online casinos benefit from such a quick avenue on their path to become properly licensed. The procedure of having an online form highlight the rapid advancement of society, and resources about gambling as well as avenues to gambling.
Before the form is filled out, the user has the option of accessing valuable information- which types of licenses are available, which license would be best suited for their prospective business, how much the fees are and the regulation of whichever license is selected.
The UK Gambling Commission explicitly spells out that license holders who do violate regulation will be struck with a variety of fines, including but not limited to the suspension and revocation of the license.
There is a mention of cooperating with local authorities. The above punishments did not mention the possible filing of criminal charges or jail time for cheating license holders- hopefully, the UK Gambling Commission would work with UK crime bureaus to prosecute legally as well as financially.
Since localities might have slight variations in types of games played or employment of qualified individuals, the UK Gambling Commission has made available resources for licensing authorities.
One of the various types of data that a local authority is required to provide is the types of gaming occurring, how frequent the gaming happens, the financial effects of the gaming, and how that gaming is currently licensed and regulated.
To help with the process, the UK Gambling Commission offers guides and even a monthly newsletter. As games, innovation and industry change, it is a primary responsibility of the license holder to stay current with industry trends.
The item with perhaps the most pressing nature is the resource that instructs new and existing gambling consumers on ways to select a reliable gambling vendor.
Endorsing a proactive approach, the consumer is prodded to research the background of the games and casinos selected. On a gambling website, for instance, the consumer should check to see if they are indeed actually licensed.
Researching the origins of the license, proper display of and enforcement of company rules regarding minimum wagers and account balances- are all encouraged for the educated consumer to read before beginning play.
The UK Gambling Commission provides valuable tools to the discerning gambling consumer. To prevent over gambling, the website also offers a link to a tool that helps consumers track gambling amounts and the licenses of online gambling companies.
As advised by the UK gambling commission, it is the inherent and legal responsibility of operators to disclose how funds are held and the risks associated with such.
It is interesting to note that most online gaming regulatory agencies worldwide are situated in areas that are rather remote areas.
The Kahnawake Gaming Commission is an agency located in one of the most remote areas in Kahnawake which is a Mohawk Territory in the Quebec province of Canada.
Mohawk Territory of Kahnawake is Kahnawake was among the very first regions the world over to recognize the significant potential that online gaming had when it began.
The Kahnawake Gaming Commission demands strict provisions that applicants need to adhere to before they can successfully obtain an online gambling provider license.
The Kahnawake Gaming Commission was established on the 10th of June The Commission first enacted its regulations on interactive gaming on 8th July The Commission has since consistently remained engaged in the activities of regulating and licensing various online gaming outfits worldwide.
The Commission operates as regulatory body providing gambling licenses to interested businesses that want to offer online gaming services to online players.
Inside of Kahnawake, the Commission has also provided gambling licenses to some three land-based poker rooms.
The commission has three members all of who operate through a term of two years. The Mohawk Council of Kahnawake, the body governing the commission, is mandated to appoint these members.
An estimated 50 or more Internet gaming businesses have registered with the Kahnawake commission. The operators have a combined approximated online gambling websites throughout this jurisdiction.
So as to be approved by the commission, it is a requirement that all the gaming sites use the Mohawk Internet Technologies which is managed by Continent 8 Technologies as a host for their infrastructure.
By having a technological control over all the sites that operate under it, the commission can monitor and ensure conformity and consistency.
There are two reasons that have made Kahnawake one of the main regulatory players in the internet gaming industry.
A fiscally conservative country, Canada may offer unreasonable laws were it to control internet gaming, but the Indian counsels can effect a view that is more liberal.
Secondly, any operations related to Indians have a special tax guideline that is seen as favorable in the gaming industry.
In enforcing its regulations and rules, the Commission has set some guidelines for both the online gaming operators as well as the players.
All operators are required that they are approved to have one of the four types of permits offered. After licensing, operators must agree to random investigations and audits that are performed by authorized, independent agents that represent the commission.
The sites are also required to have mechanisms that protect minors as well as any individuals that are prone to gambling issues. The mechanism needs to include a process that can be used by a gamblers family can petition to get the players gambling placed under control.
Another important requirement is that all gamblers confidentiality be always observed. The Kahnawake Gaming Commission currently provides four types of licenses.
The permits are given under the guideline provided by the Interactive Gaming Regulations that were laid down by the Commission in July of Applicants interested in acquiring a license from Kahnawake have to pay the commission an initial fee.
The Kahnawake Gaming Commission official website offers more information about the various license types. The Kahnawake Gaming Commission does not work alone.
The commission has over the years, been working closely with various regulatory bodies to improve the quality of online gambling.
There are many online casinos and gaming sites operating under the commission. Below are facts relating to these operators as well as about Kahnawake.
Gaming Platforms Available — Players can access casino, bingo and poker games on the internet provided in various ways. They can access instant play versions that do not require any download.
Players can simply log in from a web browser and start playing instantly. There are also downloadable versions that need a few minutes of download on a mobile device, home computer or laptop.
Several of these sites today offer players a live casinos website version that is compatible with various devices and similar to the experiences found at casino resorts.
A player can access and play from anywhere provided they have battery life and an internet connection. Many of the gaming sites that operate under the Kahnawake gaming commission offer a huge variety of casino, poker, and bingo games and so it is easy for a player to find a site that they will love to play on.
He or she can even choose from several variants of video poker, blackjack or some of the other popular casino games available. Players can do a little research to find the perfect match for the type of game they want.
Some of the games can be played free and at no risk or for real money for anyone who is ready to win or lose. The Kahnawake Gaming Commission provides very strict rules in regards to the way the financial transactions of casino customers are handled.
Nothing is left to chance. The commission requires all the sports betting, casino, bingo or poker sites that operate under its licenses to have the highest protocols of security attached to their systems.
This kind of security ensures that no matter the banking method among the many supported ones a player decides to use, funding their account will be done in an encrypted manner that is safe and secure.
Any transactions that you make on any of these gambling websites is supposed to be safe. It can, however, be noted that there are some limitations on the available deposit and or withdrawal banking methods depending on where a player is located.
But it is likely that no matter where they are located, players will have an option or two to choose from. One sure thing is that whenever anyone is transacting on a site that has been licensed by Kahnawake Gaming Commission, they can be assured of security.
Deposits and cashing out will be done in the most secure manner. All online gaming sites that have been licensed by Kahnawake Gaming Commission are going to give any player that wants to access their real money player logs.
Some of these sites will typically have direct access to the logs on the website when a player logs into their account, while others will normally send gaming logs upon a request by the player.
The requested logs are normally sent to the player through their email address. Players typically have an option of choosing how the money they have won will be sent to them, but some of the gaming websites will typically send payments through the same channels used to deposit funds into your online account.
There is no much difference between the online comps you earn from the comps awarded when gambling at a physical casino, but it is typical for some internet-based casinos to offer comps and bonuses that are of much more value to players because of the low overheads associated with running an online casino.
In the recent years, the Kahnawake Gaming Commission has made some improvements to the process of handling player complaints and now has designated people to handle such problems that may be experienced by players who use sites that they have licensed.
All the gambling sites that operate under the licenses of the Kahnawake Gaming Commission have to abide by a set of strict rules regarding the minimum age at which they should allow gamblers to register.
In Kahnawake, the legal age at which anyone can start gambling is 18 years old, but if a player resides in another territory or country that allows gambling at any other age, then they are required to instead abide by their local laws.
Online gaming players are not required to pay any taxes on any of the winnings that they get from any of Kahnawake licensed sites. There are however some taxes that should be paid by the gambling operators and owners.
It is important to note that even though most countries do not charge tax on gambling winnings, players who play on Kahnawake licensed sites from a country where tax is charged on winnings should then report the winnings just as though they won from their country of residence.
Many casinos online are currently regulated by this agency, meaning they handle any concerns regarding the websites which they license.
Included is a brief history of the regulatory body and the role they play specifically in online gaming. Malta is a small island in the Mediterranean Sea.
The country is part of the EU and has been rapidly expanding. There is a largely growing expat community, and new jobs are being created all the time.
Social capital is the major source of income for the island, as most jobs are centered around hospitality and tourism. Beautiful weather and a Mediterranean lifestyle are enjoyed by the islanders and visitors.
The island also has much partying including nightclubs, festivals, and bars. As previously mentioned, Malta is home to many casinos both on land and remote, which is no surprise for an island where leisure is made a priority.
The Malta Gaming Authority also works with other regulatory authorities such as the United Kingdom Gambling Commission to resolve customer issues.
The UK states that while the Malta Gaming Authority is occasionally slow at handling complaints, most times, a favorable result is achieved.
The Malta Gaming Authority is divided into several gaming sectors. Among these different sectors are:. The authority also keeps statistics of all visitors to Maltese gaming sites.
The number is segregated by whether the players are Maltese or not. The information provided is based on numbers alone; there is no accounting for whether they are a repeat or no repeat visitor s.
The greatest variance in the statistical set is the month of March over the period of Another growing trend in online gaming is remote gambling.
Remote also refers to the method of gambling such as by telephone, online, mobile, and the like. The gaming council posts current licensing information, as well as unauthorized and blacklisted casinos.
Since many casinos and players are located remotely, this division is especially important to the overall operation of the organization.
Since the Malta Gaming Authority is responsible for governing gambling venues, it has a rather significant social responsibility obligation.
The authority has taken on this responsibility by not only creating legislation regarding the disclosure of responsible gaming information but also by creating foundations to address the issues publicly.
The Responsible Gaming Foundation was established in The passage of funding initiatives to get the foundation off the ground was successful.
The organization now helps to aid those affected by gambling compulsions to a path to recovery. The second organization is GamingMalta. This organization was founded in A new initiative is currently underway.
The name of this proposed organization is the Foundation for the Development of Gaming Knowledge. The objective of this organization is to address issues in the gaming industry and to promote positive changes to maintain and evolve the image of the gaming industry.
Other interesting initiatives Malta has taken on include efforts to deter and detect illegal funding from being used in activities such as terrorism and other criminal activity.
The Malta Gaming Authority also handles complaints regarding issues with casinos both on land and online. Often, the authority can resolve the disputes quickly, and often the findings favor the player.
The FAQ section on the authority site also provides relevant information regarding the process of resolution of complaints. Specific legislation and news regarding current online gaming matters and trends can also be found.
The Malta Gaming Authority, albeit somewhat of a newcomer, is making progress in improving the reputation of online gaming.
The revenue from online gaming with real money has increased significantly over the years. The use of technology and digital security measures are helping to restore the reputation of a once tarnished image.
As players grow to enjoy and become familiarized with the online gaming world, the Malta Gaming Authority will have a chance to grow as well.
The authority seems to be taking its obligation rather seriously by constantly evolving and proposing legislation that works for everyone, casinos, players and the government alike.
Hopefully, the Malta Gaming Authority will continue to be a symbol associated with good times and the reassurance that players are getting fair and ethically sound treatment for years to come.
The agency was created in to promote a reliable and safe environment for online gambling. Because it is a digital environment consumer needed protection.
At the same time, it requires online gambling to be entertainment and attractive for the maximum amount of consumers. They promote the implementation of a regulated and competitive market for online gambling operators.
This is according to the European Union law, and they represent six member companies and one trade association. Ensuring this for consumers the agency has a list of self-imposed standards that include:.
One way of protecting consumers in the EBA is standards with licensing requirements by online gaming regulators in different jurisdictions in the European Union.
The agencies standards were updated in to include remote gambling standards in agreement with the European Committee for Standardization and CEN standards which are a compulsory membership requirement for operators.
Gambling and betting website operators must be legal and have an operating license from a reputable European regulatory authority.
EGBA members must comply with the agencies standards and have an independent third party assessment on an annual basis. The EGBA members must submit to an annual financial statement audit and accounts by an external audit firm.
Responsible Gaming In these standards, operators should provide consumers with detailed information about the risk of online gaming. This should include links to qualified help sources, customer ability to set deposit and betting amounts, not providing credit to consumers, and allowing customers to self-exclude.
Provide an explanation and link to parents about filtering programs to prevent minors from having access to gambling and betting websites.
Operators must monitor underage gaming and betting with random consumer checks of compliance with age restrictions. Website online gaming operators have the obligation to provide customer support and satisfaction.
Customers should have the benefit to logging complaints and disputes 24 hours a day, seven days a week. An independent company should be available for resolution or mediation of disputes from customers.
The website operator should ensure prompt payment processing that is subject to the necessary checks and verifications. Customers should be allowed to open only one account and provide at a minimum of information including a unique username, password, name, age, and address.
Website operators should implement a product testing policy that has the support and approval of EGBA senior management. This ensures the internal and external testing of all products for randomness and fairness.
Marketing should be responsible and ethical and to ensure advertisements should not attract underage betting and clearly not target underage consumers.
The advertisements should be factual and correct information to avoid misleading consumers. Consumers should not receive third party unsolicited advertisements that spam.
Gaming and betting website operators should have a zero-tolerance policy for criminal and fraudulent behavior with anti-money laundering policies and reporting of unusual or suspicious activity.
This should include unusual deposits, withdrawals and can include accounts with little or no betting activity. Login information and changes to details operators should require documentation for significant changes.
This could be changing of names or banking details and operators should report suspicious transactions to the international institutions and relevant national financial investigation unit.
The organization was founded in to oversee international competition of the national associations of Belgium. The organization has a membership of national associations and is headquartered in Zurich Switzerland.
The ICO is the International Olympic Committee and is the authority over the worldwide Olympics and is an international non-profit and non-governmental organization.
They support the ethical and environmental development of sport. Dumarca further reserves the right to close your account and return any remaining balance if verification checks have not been carried out to our reasonable satisfaction within 30 calendar days from our first request for documents.
Once we have verified your identity, the withdrawal will be actioned. If your account has been restricted for not providing age verification information only, you may withdraw any remaining funds excluding any winnings on your account without providing such verification and your account will be closed.
Use of your account 3. Users holding two or more accounts for any reason should inform us without delay. If we identify any User with more than one account, we will close any duplicate account s and return any withdrawable funds.
If we have grounds to believe that one or more account s have been opened with the intention to mislead or defraud Dumarca, we may cancel any pending transaction s related to such conduct and close any or all of the account s.
You must choose one currency as the default currency of your account. Any payments received by Dumarca in a currency other than the one chosen by you will be converted into the currency chosen at the then prevailing exchange rate.
Please note that any exchange rate costs will be borne by you. We will not be held liable for unauthorised access to your account if you do not safeguard this information.
We are entitled to assume that all play on your account is from you. Should you notice any mistakes, you should immediately notify Dumarca so that it can be reviewed and rectified as necessary.
Dumarca will have no obligation to return fees deducted in this way as they are no longer considered to be customer funds once they have been deducted.
Fees on inactive accounts can bring your account balance to zero. The company shall also reserve the right to use the dormancy fees to fund responsible gaming endeavours.
Administrative fees shall only be refundable upon proof of a health impediment during such inactive period. In the event that we identify, or have reasonable grounds to believe, that a payment method does not belong to you, we reserve the right to close your account and void any winnings arising from the relevant deposit s.
In the case of deposits via credit and debit cards, you may be requested, in our reasonable discretion, to submit a copy of the front and back of the relevant credit card showing only the first six and last four digits on the front, and hiding the CVV2 number from the back.
In the event of insolvency, your funds are therefore protected. In circumstances where we reasonably believe that you are depositing money without any intention to enter into a gambling transaction, we may investigate your account in accordance with these Terms and Conditions.
All gambling transactions are entered into at your own discretion. Accordingly, you should not in any way treat Dumarca as a financial institution.
It is your responsibility to maintain sufficient funds in your account, and to stake your funds accordingly.
Gambling transactions will not be confirmed if there are insufficient funds in your account. We reserve the right to void any stake which may be inadvertently placed or accepted if your account does not have sufficient funds to cover the whole of the stake.
If we request information on your source of funds, you must provide the information within 28 days. If you do not provide the requested information within the period given, we may restrict your account until the information has been provided and verified by us.
Dumarca may, acting reasonably, restrict or close any account where the response to such requests is not satisfactory.
We may also pass on such information to any relevant authority if required to do so by applicable laws. If, prior to us becoming aware of the error, you have withdrawn funds that do not belong to you, without prejudice to any other remedy and action that may be available to us by law, the mistakenly paid amount will constitute a debt owed by you to Dumarca.
In the event of an incorrect crediting, you should notify Dumarca immediately by email. Depending on the promotion, these bonus funds may be convertible to real money after fulfilling a specific set of criteria for the promotion.
Please refer to specific Promotional Terms. Unfortunately MasterCard does not currently facilitate this functionality. Further external banking processing fees may apply from time to time which may be outside of our control.
For further information please see here. Complaints and Dispute Resolution 5. Dumarca will review any queried or disputed transaction promptly. If you do not agree with the decision made by our Customer Services team, you can escalate this complaint to the Customer Support Manager at complaints verajohn.
The ODR platform will aid in the resolution of your complaint by facilitating communications between parties.
Please note that in the event you may have any claim or dispute where you are not residing in the United Kingdom you may direct any unresolved complaints directly to the MGA Malta Gaming Authority: You can do this online, by visiting the Limits sections of your account, or by contacting Customer Services.
In asking us to exclude you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the period requested.
Applying a self-exclusion will not affect any pending withdrawal, unless verification documents are requested in line with our Know Your Customer process.
The self-exclusion will be applied to all websites operated by Dumarca. You are able to extend the self-exclusion to our Group. There may be a short delay in applying the self-exclusion to websites operated by other members of our Group.
Please note that the self-exclusion will not apply to websites not listed within our group, as those companies are not members of our group.
If, after a reasonable period, we are not able to return your withdrawable funds because, for example, we are not able to contact you , we may donate the relevant amount to a charity of our choice.
Bonuses may expire during the suspension of your account; we cannot reinstate any expired bonuses once the account is re-activated.
Any request to remove the self exclusion after the specified period has expired will be subject to a "cooling off" period, after which your account will be re-activated.
If you wish to extend the Self-exclusion, you can do so by contacting Customer Support. We will take all reasonable steps to ensure that self-excluded accounts do not receive any marketing material from us.
However, there may be a short delay between your self exclusion and marketing materials being stopped. Self-excluding from our Website will not affect your marketing preferences with third parties, including with advertising websites or other third party affiliates over which we have no control.
We strongly recommend that you contact any such parties and opt out from receiving any marketing material from them.
We also recommend you consider self-excluding from any other online gaming operators with which you have an account if you have not self-excluded via GAMSTOP.
You should not attempt to open an account on any website operated by Dumarca or any other member of its group whilst you have opted for self-exclusion.
Any accounts found to be in use of a self exclusion agreement will be closed as soon as such use is discovered. On confirming the Time-Out, your account will be immediately suspended and it will not be possible to log in until the selected duration has expired.
Limits set on your account are not extended to any other account you may hold with Dumarca. You will have the option to apply limits to all websites operated by members of our group, to extend your limits please contact us.
Closure via customer support will be implemented within 24 hours and you will receive a confirmation via e-mail. You remain responsible for any activity on your account between the time of your request and the closure of the account.
If, after investigating, we reasonably believe that you were engaging in one of the above activities, we will close your account.
Specific Rules for casino games 8. It is your responsibility to make sure that all details of the gambling transaction are correct. The RNGs has been tested and verified for randomness by approved independent third parties.
Limitation of Liability 9. The Website and the games are provided without any guarantees, conditions or warranties as to their accuracy, whether express or implied.
Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
We will not be in breach of these Terms and Conditions, nor be liable for delay in performing, or failure to perform, any of our obligations under these Terms and Conditions, if such delay or failure results from: If you use the Website for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Dumarca will not be liable for any loss that User may incur as a result of such unavailability. Dumarca will aim to restore the service as soon as reasonably possible.
If for any reason a User becomes dissatisfied with any of the services provided by Dumarca, that User may contact Dumarca immediately and notify of us of the issue.
If you experience a fault in the service provided, please report it to us immediately. Dumarca does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet.
Any "unfinished game rounds" are restored when returning to the game. Your use of the Website does not give you ownership of any intellectual property rights on the Website or in the software.
IP Rights includes any and all intellectual property rights, of all types or nature whatsoever, including, without limitation, patent, copyright, design rights, trade marks, database rights, applications for any of the above, moral rights, know-how, trade secrets, domain names, URL, trade names or any other intellectual or industrial property rights and any licenses in connection with any of the same , whether or not registered or capable of registration, and whether subsisting in any specific country or countries or any other part of the world.
From a legal perspective, the English language version of these Terms and Conditions will prevail over any other language version made available.
This includes any strike, political crisis, war, natural catastrophe and saturation of the telecommunication networks. The parties being you and us agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of the Maltese courts.
Account opening and verification checks. Use of your account. Complaints and Dispute Resolution. Specific Rules for casino games. Check it out below: How we collect your Personal Information So that we can operate our websites and mobile applications, you will be asked to provide your Personal Information for the purposes of registering and opening an account with us.
How will we use your Personal Information? The following are a list of the purposes for which we process your Personal Information, and the lawful basis on which we carry out such processing: We may also disclose your Personal Information in the following circumstances: Security We have implemented extensive technical and organisational measures to protect your data from loss, manipulation and unauthorised access.
Marketing We may engage the services of third party service providers and members of our Group to provide you with certain marketing services.
Marketing communications about the website As a user of our website, you can tell us whether or not you wish to be contacted for marketing purposes and, if so, how we can contact you.
Marketing communications about the website may contain details about: You can choose to opt-in to receive marketing communications from us about the website via the following channels: You can opt-out from receiving marketing communications from us about the website at any time by following the instructions below: Marketing communications about the other great gaming websites in our group You can choose to opt-in to receive marketing communications from us about the other great gaming websites owned by companies in our group https: Retention of your Personal Information We will retain your Personal Information for the period necessary for us to provide you with our services and to comply with our legal and regulatory responsibilities.
Your Rights You have the following rights in relation to your Personal Information: Contact Us If you have any questions regarding our use of your Personal Information, or you would like to exercise any of your rights, please contact our DPO at DumarcaDataprotection jpj.
Necessary for the performance of a contract where such communication relates specifically to our services, otherwise consent or legitimate interests.
To ensure that we are able to fulfil our regulatory obligations regarding your use of our services, including by verifying the accuracy of any information you provide us and by verifying your age which may involve us disclosing your Personal Information to third parties or supplementing your Personal Information with information received from third parties such as credit reference agencies.
To comply with our obligations under applicable laws including gambling legislation, and regulatory and licensing requirements related to our gambling licences.
To identify and disclose any suspected unlawful, fraudulent, or other improper activity connected with our websites, mobile applications and services including money laundering.
To prevent or detect unlawful acts or protecting members of the public against dishonesty, malpractice or other seriously improper conduct.
Necessary to comply with a legal or regulatory obligation or necessary for reasons of substantial public interest.
To carry out market research campaigns so that we can better understand the products and services that our customers most enjoy.
To analyse how you and other players use our websites, mobile applications and services and respond to promotions and adverts, in order to identify relevant patterns and business insights, so that we can improve our products and services and provide tailored offers and recommendations.
To build up your personal profile in order to gain a better understanding of your interests in our products and services, to make recommendations for games and other gaming websites owned by our group https: If you use other websites that are owned by us or by other companies in our group, to match your account details across those websites in order to prevent abuse of our services.
To send you offers and promotions relating to our services or the services of other members of our group that you may be interested in, provided that you have given your consent and as more particularly described in the "Marketing" section below.
To send you offers about our other brands, provided that you have given your consent and as more particularly described in the"Marketing" section below.
To provide you with ads on social media sites, except where you have requested not to receive such ads via your social media account.
To support any other purpose necessary for performance of our contractual obligations or specifically stated at the time at which you provided your Personal Information.
To record telephone calls to and from, and live chats with, our customer services representatives for training so that we improve our customer services and also for security and identification purposes.
Legitimate interests in respect of training, and necessary for a legal or regulatory obligation in respect of security and identification. To prevent you from using our websites, mobile applications and services if you have requested that we do so.
To use your name, image, username or location in publicity and marketing, but only where you have provided your express and informed consent for us to do so.
Those that track your journey to and from our website so we can understand how customers come to and from our website and give effect to any commercial arrangements.